© 2019 Vitalize Physical Therapy

109 North Union Street

Westfield, IN 46074

vitalizeindy@gmail.com

Tel: 317-983-2321

Fax: 317-981-6721

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Forms & FAQs

Patient Forms

Q: What should I expect?

A: If you've been to a physical therapist before, it's quite likely that you will have a much different experience with us. You are going to get a full hour of one-on-one care with a Doctor of Physical Therapy who focuses on specialized, highly effective manual therapy techniques. We’re not about extensive paperwork, focusing on insurance benefits and requirements, and having you do multiple reps of exercises that you could be doing at home. It's about getting you feeling, functioning, and performing your best much faster than average.

Q: I think I’ll just wait and see if it goes away. What do you think?

A: Depending on what’s going on, your body takes a short period of time to heal itself. However, as we age, our cellular turnover is slower and most people require PT to help them get over the hurdle and prevent the issue from returning. If you are still experiencing issues after a week or two, it would be best to get in as soon as possible. Typically, the longer you wait, the more chronic your condition becomes, and the longer it will take to get back to doing the things you want to do. If it has been more than a few weeks, a few months, or even a few years, don’t worry, hope is not lost. The body has an innate ability to heal itself, we just need to set the conditions right. 

 

Q: I just had a baby. When should I come see you?

A: Typically, after a vaginal birth we will see you at 6 weeks post-partum and after a c-section, we would like to see you at 8 weeks post-partum. In a variety of other countries (i.e. France, Netherlands, Australia), post-partum pelvic PT is the standard and women receive 10-20 visits of pelvic floor treatment after having a baby. This is not standard practice in the US, and at most 6 week follow up appointments, women are told they are good to resume their normal activities. Not so fast! Your body just endured a MAJOR life event . . . if something this severe happened in sports, it would be called “trauma” and that player would be taken out of the game. You wouldn’t tell the start player to shake off an ACL tear would you? Just like any other muscle strain or tear needs PT, the pelvic floor muscles need PT after pregnancy/delivery. Post-partum PT is extremely beneficial to address pelvic floor and abdominal dysfunction. Although in the US post-partum mamas have to take the initiative to see a PT, it’s well worth it! Your enjoyable sex, flat abs, and trampoline days are not over! Plus, it is beneficial to make sure you can safely and easily have another child (if that’s your goal). “Well . . . you just had a baby” is true, but there IS something you can do about it! For more information, see “Pregnancy and Postpartum” under the “What We Treat” tab.

 

Q: I’m pregnant and want to avoid these postpartum issues you are talking about. Is there anything I can do proactively?

A: Yes, Yes, YES!!! We are thrilled to be able to work with pregnant mamas who have issues or just want to prevent issues. Most women ask us, "Why didn't anyone tell me about pelvic floor PT before now?!" We wonder the same thing! That's why we are SO passionate about bringing this speciality service to Indy. Because everyone is different, we will talk through a variety of questions, do a head to toe assessment, figure out your strengths and weakness, and based on your unique situation, we will help you mentally and physically prepare your body for childbirth. If appropriate, we also like to start delivery and perineal prep between weeks 32-34 to begin preparing that tissue to adequately stretch during childbirth and reduce the risk of perineal tearing or laceration/episiotomy.

 

Q: Do you take my insurance?  

A: To offer you the best possible care, we have chosen not to deal directly with insurance companies. However, upon request, we will give you a receipt that you are welcome to submit to your insurance company for out-of-network physical therapy. Your insurance company will then reimburse you directly based on your out-of-network physical therapy coverage. Download the Insurance Benefits Worksheet so you know which questions to ask when you call your insurance provider. 

 

Q: I have insurance, why wouldn't I just go to an in-network physical therapist?

A: The vast majority of patients who choose to see us have health insurance, but they choose to forgo using an in-network PT in order to receive higher quality care with fewer total visits needed. What a lot of people find is that seeing us results in less time and money. Often times people have to wait to see their doctor, they wait a little longer for insurance to approve them to see a physical therapist, then wait some more to see a physical therapist. So, following the onset of symptoms, people end up waiting a few weeks or even months before they even start with therapy. As patients start therapy, they may quickly realize that they will be rotating between different physical therapists, assistants, and/or techs/aides. Occasionally, patients will even have to share their time with other patients without true one-on-one, hands on care. These patients often get lost in the shuffle, and by default may end up on an exercise bike and doing exercises that they could be doing at home. This sub-optimal care doesn’t get you the quick results you need and deserve. Not to mention, as insurance reimbursements are dwindling, and co-pays and deductibles are skyrocketing, the majority of health care providers are forced to treat faster and charge you more. Even worse, you are only allowed a set number of physical therapy visits that is also dictated by insurance. Because PTs who take insurance have to document each visit extensively for the visit to be covered, the therapist also needs to type on their computer throughout the visit vs. providing focused care. When it's all said and done, you may find this costs you a lot of wasted time. However, we do understand that some people prefer to use their insurance and go to an in-network provider, and we do certainly respect that choice. 

Q: How much is this investment in my health?

A: Our current rates:

$200 for an evaluation and treatment (75 minutes)

$160 for follow-up treatments (60 minutes)

It’s that simple. No co-pays or hidden fees.

 

Q: What forms of payment do you accept?

A: Cash, check, debit and credit cards, HSA (health savings account) and FSA (flex spending account). 

Q: Do I need a doctor's referral or script to come see you? 

A: You may see us for evaluation and treatment for PT without a script/referral. However, PLEASE NOTE: Indiana law requires a PT script within 24 days of initiating therapy. You can obtain a script from a physician, podiatrist, psychologist, chiropractor, dentist, physician assistant or nurse practitioner. Additionally, if you plan to seek reimbursement from your insurance, your insurance provider may require a script PRIOR to you beginning PT in order for them to reimburse you. For more information, please ask us to supply you with an “Insurance Benefit Worksheet” so you know which questions to ask your insurance about out-of-network PT benefits.

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Q: I want to come to physical therapy preventively to keep my body in the best shape possible and reduce the risk of injury. Can I do that?  

A: Absolutely! Not only do we want to work with you in a crisis state when you are in severe pain, but we want you to use physical therapy as preventive care to help you stay active, fit, and healthy. A lot of our patients will come in as needed for a "wellness" visit or "tune up" in order to maintain their body's optimal function. Our bodies are like cars, if you run them for awhile and never take care of them, something is bound to go wrong.